How we handle your personal data on leav.at.

LEAV is a self-care brand created in Vienna, Austria. This policy explains which personal data we collect on leav.at, why, and what rights you have. For any question about your data write to hello@leav.at.

• Order details: name, e-mail, phone number, delivery address and the products you order.
• Messages you send us by e-mail, in messengers or through forms on the website.
• Technical data: IP address, browser, pages visited and cookies, collected by analytics tools.

We do not see or store your bank card details: payments are processed by Stripe.

• To process and deliver your order and to contact you about it.
• To answer your questions.
• To send you news and restock notes, only if you have asked for them. You can unsubscribe at any time.
• To understand how the website is used and to improve it.

We process data to fulfil a contract with you, on the basis of your consent, or on the basis of our legitimate interest in running and improving the website, in line with the EU General Data Protection Regulation (GDPR).

Only with the services we need to run the shop: the website platform (Tilda), the payment provider (Stripe), delivery services and analytics tools. We do not sell personal data.

Order data is kept for as long as required by tax and accounting law. Other data is kept only as long as needed for the purpose it was collected for, or until you ask us to delete it.

The website uses cookies to keep your cart and to understand how pages are used. You can refuse or delete cookies in your browser settings; the cart may then not work properly.

You can ask us for a copy of your data, to correct or delete it, to restrict or object to its processing, and to withdraw your consent at any time. You can also lodge a complaint with your local data protection authority; in Austria this is the Datenschutzbehörde.

We may update this policy. The current version is always on this page.